Are your artworks original?

Yes. Every original artwork is created by me in my Melbourne studio and is completely one of a kind.

I work with a combination of inks, acrylics, modelling paste, charcoal, spray paint and high-quality oils. My paintings are built through multiple expressive layers, creating texture and details that are best appreciated in person.

Is the artwork ready to hang?

Most of my original paintings arrive ready to hang, with hanging wire already attached.

The individual artwork listing will tell you whether the piece is framed or unframed. If you have any questions about how an artwork will be presented, please contact me before purchasing.

Is framing included?

If an artwork is shown and described as framed, the frame is included in the listed price.

Unframed paintings on stretched canvas can usually be hung as they are, or you can arrange a floating frame to complement your home. I’m happy to recommend framing options if you’re unsure.

Can I speak with the artist before purchasing?

Absolutely. When you contact Tracy Lee Art, you’ll be speaking directly with me, the artist.

I’m happy to answer your questions, tell you more about the story behind a painting, show you its texture and details over a video call, or help you decide whether it will work in your space.

Purchasing original art is personal, and there is never any pressure to buy. My aim is to help you feel confident that you have found the right artwork for you.

Can I see an artwork before purchasing?

Yes. If you’re in Melbourne, you can contact me to arrange a private viewing.

If you live elsewhere, we can arrange a video call so you can see the artwork more closely, including its scale, colours, texture and details. I can also provide additional photographs if there is something particular you would like to see.

Can you show me how a painting will look in my home?

Yes. Send me a clear, straight-on photograph of your wall, along with its approximate measurements, and I can create a complimentary digital room mock-up for you.

This can help you visualise the artwork’s size, colours and placement in your space before making your decision.

Do you offer payment plans?

Yes. Payment plans are available for original artworks.

Please contact me if you would like to discuss dividing your purchase into manageable payments. The artwork will be reserved for you and shipped or collected once the final payment has been completed.

Do you accept commissions?

Yes. I accept a limited number of commissions for collectors looking for an original artwork created specifically for their space or story.

We’ll discuss your preferred size, colours, feeling and any meaningful ideas you would like incorporated. My work will remain expressive and recognisably my own, so your commissioned painting will be inspired by your vision rather than being an exact reproduction of another artwork.

Please contact me to discuss your idea and my current availability.

Can you recreate a painting that has already sold?

I won’t create an exact copy because every original artwork is one of a kind.

However, I may be able to create a new piece inspired by the colours, energy or feeling of a sold painting. Your new artwork will have its own composition and individual character.

Is worldwide shipping included?

Yes. Complimentary shipping is included with every original artwork, wherever you are in the world.

Your artwork will be carefully packaged to protect it throughout its journey, and tracking details will be provided once it has been dispatched.

Please note that international customs duties, import taxes or local fees may not be included and, where applicable, may remain the purchaser’s responsibility.

How long will my artwork take to arrive?

Your artwork will usually be carefully prepared and dispatched within 3–5 business days of purchase.

Once dispatched, estimated delivery times are:

• Within Australia: approximately 3–10 business days
• Internationally: approximately 7–21 business days

Very large, framed or especially delicate artworks may require specialist art transport and take a little longer. I’ll keep you informed throughout the process and provide tracking details as soon as your artwork begins its journey.

Delivery timeframes are estimates and may be affected by customs processing, public holidays or circumstances outside the courier’s control. If you need an artwork by a particular date, please contact me before purchasing.

Can I collect my artwork in Melbourne?

Yes. Complimentary collection can be arranged from Melbourne by appointment.

Once your purchase has been completed, I’ll contact you to organise a suitable collection time and provide the details.

How will my artwork be packaged?

Every artwork is carefully protected and securely packaged for its journey.

The packaging will vary according to the painting’s size, surface and whether it is framed. Larger or particularly delicate artworks may require specialist art transport.

Will the colours look exactly the same as they do online?

I photograph my paintings carefully and aim to represent their colours and details as accurately as possible. However, colours can vary slightly between screens.

Original art also changes beautifully with its surroundings. Texture, metallic details and layered marks may respond differently as the light changes throughout the day. If you would like additional photographs or a video before purchasing, please contact me.

Does my artwork come with a certificate of authenticity?

Yes. Every original painting comes with a signed certificate of authenticity containing the artwork’s title and details.

The artwork itself is also signed by me.

How should I care for my artwork?

Keep your artwork away from prolonged direct sunlight, excessive moisture and extreme temperature changes.

To remove dust, use a clean, soft, dry cloth without applying pressure. Avoid using household cleaners, chemicals or water on the painted surface.

Can I place an artwork on hold?

If you’re seriously considering an original but need a little time to make your decision, please contact me. A complimentary short-term hold may be available.

What if I have another question?

I’d love to help.

Purchasing original art is a personal decision, and I want you to feel completely comfortable choosing the right piece for your home.

Please contact me if you would like additional photographs, a video viewing, a complimentary room mock-up or simply want to know more about an artwork and the story behind it.